TermsAndConditions

Prices and shipping costs

The prices are inclusive of VAT, if applicable (usually only if the customer is domiciled within the state of Delaware) - in any case, these prices are the final prices charged by us. The possible shipping costs depend on the amount of goods ordered and the shipping method and will be clearly communicated to you before submitting your binding order. Our regular fee is 11.- EURO, other costs may be possible - with purchase of download products NO shipping costs.

contract
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog dar. After entering your personal information and by clicking the button "complete order" in the final step of the ordering process you enter a binding order of the cart Goods off. The confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our delivery confirmation or delivery of the goods. Should you be within 4 weeks no delivery confirmation or delivery received from us, you are no longer bound to your order. For every purchase exclusively our terms and conditions apply.

treaty text
The contract text is saved. You can view the General Terms and Conditions at any time on this website and save them on your computer. The specific order data as well as the general contract conditions will also be sent to you via email.

delivery
The estimated delivery time can be found in the product description. If no information is provided there, the delivery takes place on order acceptance within a maximum of 30 days.

Cancellation
Please read our terms and conditions with the complete cancellation policy.

consequences of Withdrawal
In the case of an effective cancellation, the mutually received benefits shall be returned and any benefits (such as interest) incurred. We will refund the eligible amounts within a maximum of 30 days from the customer's bank details. Please indicate your customer number, full name and address and your bank details (IBAN, BIC, account holder) with the revocation declaration.

If you can not give us back or give us the received performance as well as usages (eg use advantages) or only partially or only in a deteriorated condition, you have to pay us compensation. For the deterioration of the thing and for drawn uses, you only have to pay compensation if the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the functioning.

The term "testing the properties and the mode of operation" refers to the testing and testing of the respective goods, as is possible and customary in a retail store. Parcel shipping items are to be returned at the risk and expense of the customer. You have to bear the regular costs of the return, if the delivered goods correspond to those ordered. Non-parcels will be picked up at your place, as long as we have delivered the item - if you have picked up the item, you must return accordingly to the thing where the item was picked up. Obligations to reimburse payments must be fulfilled within 30 days.

The period begins for you with the sending of your revocation, possibly together with the thing, for us with their receipt.

special instructions
Your right of revocation expires prematurely, if the contract is completely fulfilled by both parties at your express request, before you have exercised your right of revocation or you have arranged this yourself (eg by download etc.).

The right of withdrawal does not apply to contracts
- to supply goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that, due to their nature, are not suitable for return or can spoil quickly or that have expired,
- for the supply of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the consumer,
- after delivery electronic media via download (electronically transmitted products).

- When booking Fightclub memberships and seminars:

a. Fightclub memberships: the 5-day cancellation period applies as above; once the customer has received the first material of the course, no revocation is possible.

b. Booked seminar seats can be canceled in the first week after booking free of charge. From day 8 after booking we charge 20% of the participation fee as cancellation fee, from day 15 after booking 40% and from day 31 after booking 60%. In case of a cancellation 2 weeks or less before the start of the seminar we charge 80% of the participation fee as a handling fee.

- End of revocation -

warranty
The warranty is based on the statutory provisions and refers solely to the properties explicitly promised by us. For information about any additional manufacturer's warranties, please refer to the product documentation.

In case of doubt, the agreed upon order is that our terms and conditions are based exclusively on the contract.

Download of electronic media
The electronic media are subject to copyright; With the purchase of electronic media, the customer acquires the license to use the electronic media on ONE computer for purely personal and private use. An eBook can also be printed on request. The transfer of the contents of our electronic media and / or the re-publication in any form - even extracts - is prohibited without our written permission.
The electronic media may be digitally protected (copy protection); In order to activate eBooks, an online activation must be performed (free of charge, of course) in order to activate the license, similar to the usual software. For viewing the eBooks, a "viewer" is delivered free of charge, ie a software similar to the Adobe PDF Reader. There are no costs for this at any time.
If you want to be able to view our eBooks on more than just one computer, you can buy the ebooks on a USB stick. This version is NOT directly available on this shop; If you wish this version, please contact our team by email marketing@cobra-systems.com or contact form.

Participation in ONLINE CARE by our trainers

Some of our offers include online tutoring by our trainers. This means that the participant gains access to an exclusive training area (iCampus, online classroom) and finds training material such as videos, download eBooks, podcasts, texts, etc., and can also contact the trainers there.

In order to participate in this program, a suitable INTERNET ACCESS is required. The participant can access these elements in the iCampus from any Internet-enabled PC, laptop or mobile device with the latest browsers. Furthermore, the latest software for reading PDF files is necessary.

To participate in the iCampus, each participant must set up a FREE user account. The instructions are then given to the participant immediately after the purchase of the respective product.